IT Support Orange County
Tustin-Based IT Support for Orange County Businesses
Burgi Tech delivers IT support in Orange County that actually works. Based in Tustin, CA, our team provides 24/7 help desk support, managed IT services, cybersecurity, and cloud solutions to businesses across Orange County. We hold a 5.0 Google rating with over 60 reviews, and we back every engagement with a 100% happiness guarantee. No long-term contracts required.
Most IT support companies in Orange County will promise you the world during the sales call. Then you sign a contract and wait 45 minutes on hold when something breaks. We built Burgi Tech to be the opposite of that experience.
Here is what sets us apart:
We work with businesses that have between 10 and 200 employees. That is our sweet spot. Large enough to need professional IT support, small enough that every user matters.
We provide a full stack of IT services so you do not have to juggle multiple vendors. One team, one point of contact, one bill.
Your employees can reach our help desk by phone, email, or our client portal at any hour. We resolve most issues remotely within the first call. For problems that need hands-on attention, we dispatch a local technician to your Orange County office the same day.
Our managed IT services give you a full IT department at a fraction of the cost of hiring in-house. We handle monitoring, patching, updates, vendor management, and strategic planning. You get a dedicated account manager who knows your environment inside and out.
Ransomware attacks against small businesses in Orange County increased sharply over the past two years. Our cybersecurity services include endpoint detection and response (EDR), email security, DNS filtering, security awareness training, and 24/7 threat monitoring. We build layered defenses so a single point of failure does not take down your business.
Whether you are moving to Microsoft 365, Google Workspace, or a hybrid cloud environment, our cloud migration team handles the transition with minimal downtime. We plan, test, migrate, and verify. Our cloud and infrastructure services also include ongoing cloud optimization to keep your monthly costs under control.
Slow networks kill productivity. We design, install, and manage wired and wireless networks for Orange County businesses. That includes structured cabling, firewall configuration, switch management, Wi-Fi optimization, and VPN setup for remote workers. If your network is underperforming, we will find out why and fix it.
If your business handles protected health information or payment card data, compliance is not optional. Our HIPAA compliance consulting and PCI support services help you meet regulatory requirements without disrupting operations. We conduct risk assessments, implement required controls, and provide documentation for audits.
Outdated phone systems cost more than they should and lack the features modern businesses need. Our VoIP services replace legacy phone systems with reliable, feature-rich business communications. We handle setup, porting, and training so the transition is seamless.
We implement automated backup solutions that protect your data both on-site and in the cloud. If a server fails, a ransomware attack encrypts your files, or a natural disaster hits, we restore your systems fast. Our disaster recovery plans include defined recovery time objectives so you know exactly how quickly you will be back online.
We have built deep expertise in industries where IT reliability is not just convenient but critical to daily operations and compliance.
Medical offices, dental practices, and specialty clinics across Orange County rely on us for HIPAA-compliant IT support. We manage EHR systems, secure patient data, and keep your practice running without interruption.
Tax season does not care about your IT problems. Our managed IT for CPA firms ensures your systems perform when deadlines are tight. We secure client financial data and maintain the uptime your practice depends on.
Law firm IT support requires strict data confidentiality and reliable document management. We configure secure environments for case files, client communications, and remote attorney access.
Dealerships run complex systems: DMS platforms, CRM tools, F&I software, and customer-facing Wi-Fi. Our dealership IT support keeps every system connected and secure so your sales floor never goes dark.
Manufacturing facilities in Orange County need reliable networks that connect production floors, ERP systems, and office environments. We manage the infrastructure that keeps production lines moving and engineering teams collaborating.
Property management companies and real estate firms need mobile-friendly IT solutions, secure access to tenant and transaction data, and reliable communications across multiple office locations. We build IT environments that support the way real estate professionals actually work.
You have options for IT support in Orange County. Dozens of companies will answer your call. Here is why businesses that do their homework choose us.
We are small enough to care and big enough to deliver. When you call Burgi Tech, you talk to someone who knows your name, your environment, and your business priorities. You are not a ticket number. At the same time, we have the bench depth to handle complex projects, after-hours emergencies, and multi-site deployments.
We fix the root cause, not just the symptom. If your server crashes every month, we do not just reboot it and close the ticket. We figure out why it is crashing and eliminate the problem permanently. That approach means fewer tickets over time, less downtime, and lower total cost of IT.
We communicate in plain English. You will never get a jargon-filled email from us explaining why something broke. We tell you what happened, what we did about it, and what we are doing to prevent it from happening again. Clear communication is not a bonus feature. It is how IT support should work.
We align IT with your business goals. Every quarter, we sit down with you for a strategic review. We assess what is working, what needs improvement, and what technology investments will move your business forward over the next 6 to 12 months. Proactive IT support means fewer surprises and smarter spending.
Our pricing is transparent. No hidden fees. No surprise charges for after-hours work. No nickel-and-diming for every question. You get a flat monthly rate that covers everything, and we show you exactly what you are paying for.
Getting started with Burgi Tech is straightforward. We have refined this process over years of onboarding Orange County businesses, and we have eliminated the headaches that make switching IT providers feel risky.
We start with a thorough assessment of your current IT environment. We audit your hardware, software, network, security posture, backup systems, and vendor relationships. This is not a sales pitch disguised as an audit. We document everything and present our findings with clear, prioritized recommendations. The assessment is free and comes with no obligation.
Once you decide to move forward, we handle the transition from your existing provider. We coordinate directly with your current vendor to transfer credentials, documentation, and access. We install our monitoring and management tools, configure security policies, and verify that every system is stable. Most onboarding completes within two weeks with zero disruption to your team.
After onboarding, you have full access to our help desk, your dedicated account manager, and our full engineering team. We monitor your systems 24/7, apply patches and updates during off-hours, and proactively resolve issues before they affect your employees. Quarterly business reviews keep your IT strategy aligned with your growth.
Our headquarters is in Tustin, CA, which puts us within a short drive of virtually every business in Orange County. We provide on-site and remote IT support to companies in:
If your business is located anywhere in Orange County, we can support you. Remote IT support is available immediately, and on-site visits are typically scheduled within four hours for urgent issues.
Ready to talk? Call us at (714) 617-7119 or request a free IT assessment online.
Managed IT support for small and mid-size businesses in Orange County typically ranges from $100 to $250 per user per month, depending on the complexity of your environment and the services included. Burgi Tech offers flat-rate pricing with no hidden fees. We provide a custom quote after a free assessment of your current setup so you know exactly what to expect.
Break-fix IT means you call someone when something breaks, and you pay by the hour. Managed IT means a team monitors and maintains your systems proactively so things break less often. Managed IT includes help desk access, security monitoring, patching, backups, and strategic planning for a predictable monthly cost. For most Orange County businesses with 10 or more employees, managed IT is significantly more cost-effective than break-fix over a 12-month period.
Our average response time is 15 minutes. For critical issues like server outages or security incidents, our team begins working immediately. We classify tickets by severity and prioritize accordingly. Most routine issues are resolved within one to two hours.
Yes. A significant portion of the Orange County businesses we support have hybrid or fully remote employees. We set up and manage secure VPN connections, cloud-based collaboration tools, endpoint security for home devices, and remote desktop environments. Your remote employees get the same level of support as your in-office staff.
We work with Orange County businesses that have between 10 and 200 employees. That range is our specialty. Companies in this size bracket are large enough to need professional IT support but often cannot justify hiring a full in-house IT team. Our managed IT services give you enterprise-level support at a fraction of the cost.
Absolutely. We provide HIPAA compliance consulting for healthcare practices, dental offices, and other covered entities in Orange County. Our services include risk assessments, policy development, technical safeguard implementation, staff training, and audit preparation. We help you meet every requirement without overcomplicating your operations.
Yes. Our 24/7 help desk is available around the clock, including weekends and holidays. Critical issues are handled immediately regardless of the time. Non-urgent requests submitted after hours are queued and addressed first thing the next business day, or immediately if you prefer.
We serve all of Orange County from our headquarters in Tustin. Our on-site technicians regularly visit businesses in Irvine, Anaheim, Santa Ana, Fullerton, Costa Mesa, Newport Beach, Huntington Beach, Mission Viejo, Lake Forest, Laguna Hills, Garden Grove, Westminster, Yorba Linda, Brea, Placentia, and Orange. Remote support is available to any Orange County business immediately. Contact us to schedule a free consultation.
