When it comes to IT, we are jack of all trades and master of ALL. We obviously offer the basic maintenance services such as managed IT services, helpdesk support, computer networking, and backup and disaster recovery services, but that’s not all! We have extensive experience in designing and implementing complex IT networks of all sizes. From a basic computer setup or a simple windows re-install or maybe an Office 365 setup for your emails to implementing your private Microsoft hosted exchange service on Microsoft Azure or setting up your fully virtualized environment with AWS, we got it all covered! We can even completely design and implement a hyper-converged network with high availability for mission critical applications. Burgi Tech can do it all. In the IT world, we are the IT chefs. Our team constantly research the best and most fresh IT ingredients to concoct the perfect recipe for your business. Our expert technology geeks love to constantly research the latest and newest tools to safeguard your IT systems. Over our years of experience, we learned that sometimes what is passion for one is pain for another. In this case, we happily follow our passion so you can focus on yours. We don’t believe in a one size fits all solution! Burgi Tech will provide IT services tailored to your specific needs that’s best for your business.
In a time of need, Burgi Tech IT Help Desk Support is just a phone call or a click away. We utilize a state of the art ticketing system with under 15 minutes response time guaranteed! Our fast and friendly response has proven our customer centered focus and has given us our five star reputation. We can do this due to our business model of assigning account managers to each client. Your personal account manager will be like your very own Genie even available at 3:00 am! If you want to talk to a live person right away, you can just pick up the phone and dial your account manager’s cell phone number. No menu options, no hold music! If you are a texting freak, so are we! Text us anytime. Or maybe it’s really 3:00 AM and you don’t want to wake others up. No problem. Let’s chat online, drop us a line on our website. We’re available 24/7! If you are the kind of person who writes long and drawn out emails, we will read them in its entirety. Our 24/7 IT Help Desk and Support works around the clock. This way, you can be in your favorite PJ’s and we can be in our holy t-shirts but we will get your computer, internet, phones or whatever, up and running efficiently and solve your problem in no time flat. When we say experience the difference, we truly mean it!
We all know that in this day and age, IT and techonology is a vital aspect of every business more than ever. However, the high Capex and Opex of IT expences make it unaffordable for small to medium size business to truly benefit from the latest and greatest technologies out there. That’s where Cloud services becomes really handy. Using cloud based solutions, your business no longer needs the fancy expensive server room filled with cutting edge servers and storages and a full time IT person to maintain it just to run that automation software for your business. You can have all that and much more for an affordable monthly payment when you switch to cloud based services. We offer a whole host of “As a Service” solutions, from email and CRM services to the complete Infrastructure as a Service. Do you want to have your own dedicated private Exchange server to host your emails? Do you need reduntant servers to host your IP-PBX for your phone system? Or maybe you need a sophisticated network security solution to protect your network but you don’t have the budget for an Antivirus server? We can help you with all that and more…
Burgi Tech can fix your system before it breaks without you even knowing. Even though we love to hear from you or see you often, we work hard so that you don’t have to waste your time to call for help. Our team is constantly monitoring your network, your servers, and computers so it is working at its optimal performance. We make certain that your systems are fully secure from the latest security threats. It takes more than a simple anti virus to keep the bad guys away. They are constantly working fervently to find holes in your network and steal your valuable data. We have to work even harder to patch those holes before they can get in and stay on top of their game. We would hate to have any hacker from far away lands to attack your system under our watch. We keep your computer network up to date with the latest updates and patches but, Software and System updates are sometimes both a blessing and a curse. They help your system work better and keep it secure, but sometimes they cause conflicts with other systems and could create problems. Our job is to test the updates and plan in advance for any unforeseen issues and conflicts to prevent any downtime at your business.